About Domain Analysis
provides an overview of domain-level communication across email documents. It helps you identify domains with high email volumes, junk domains, and privilege domains. This page also lets you manage junk and privilege domains.
The system identifies junk emails based on the junk social score. A low social score indicates that a domain sends significantly more emails than it receives.
Social score calculation:
Social Score of a domain = (Received Messages / (Received Messages + Sent Messages)) × 100
Litigation Support or users with higher roles can set the social score threshold. The system marks a domain as junk when its social score falls below the configured threshold.
The system identifies privileged emails by automatically analyzing the domain in the email header against a carefully curated global list of law firm domains. When you mark a domain as privileged or not privileged, the system updates the reference domain list used by the automatic privilege detection job that runs immediately after promotion.
Domain Analysis includes the following:
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All Domains section.
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tab
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tab
All Domains section
The All Domains section displays overall domain data and includes the following.
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All Domains table
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Top Domains chart
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Summary information
All Domains table
The All Domains table lists all domains found in the email documents. The table displays the following columns.
| Column Name | Description |
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Name of the email domain. This column displays the privileged domain icon  for privileged domains or the junk domain icon  for junk domains. |
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| Total number of email files in which the domain appears. | |
| Share of the domain’s messages relative to all domains. | |
| Number of email files in which the domain appears in the field. | |
| Number of email files in which the domain appears in the field. | |
| Number of email files in which the domain appears in the field. | |
| Number of email files in which the domain appears in the field. | |
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Social score calculated for the domain. Social Score of a domain = (Received Messages / (Received Messages + Sent Messages)) × 100 |
Top Domains chart
The chart displays the top 10 most active domains and shows how each contributes to the overall communication volume. The chart also displays the for each domain, indicating the share of that domain’s messages relative to all domains. The number next to a domain indicates the total number of messages associated with that domain. When you click a domain, the system shows the top senders and recipients, the number of email files in which each sender or recipient appears, and the percentage of that communication relative to the total communication.
Summary information
The Summary section displays the following information.
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. Total number of domains in the email files.
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Total Email. .
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. Share of the top ten domains’ messages relative to all domains.
Junk Domains tab
The tab displays the Junk Domains table and summary information.
Junk Domains table
The Junk Domains table allows you to update the junk status of the domain. The table displays the following columns.
| Column Name | Description |
|---|---|
| Name of the email domain. | |
| Total number of email files in which the domain appears. | |
| Number of email files in which the domain appears in the field. | |
| Number of email files in which the domain appears in the , , or fields. | |
| Social score calculated for the domain. | |
| This column allows you to update the junk status of the domain. |
Summary information
The Summary section displays the following information.
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. Total number of domains in the email files.
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. Total number of junk domains in the email files.
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. Total number of email files in which junk domains appear.
Privilege Domains tab
The tab displays the Privilege Domains table and summary information.
Privilege Domains table
The Privilege Domains table allows you to update the privilege status of the domain. The table displays the following columns.
| Column Name | Description |
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| Name of the email domain. | |
| Total number of email files in which the domain appears. | |
| Number of email files in which the domain appears in the From field. | |
| Number of email files in which the domain appears in the To field. | |
| Number of email files in which the domain appears in the CC field. | |
| Number of email files in which the domain appears in the BCC field. | |
| This column allows you to update the privilege status of the domain. |
Summary information
The Summary section displays the following information.
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. Total number of domains in the email files.
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. Total number of privilege domains.
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. Total number of email files in which privilege domains appear.
Use the pagination controls at the bottom of a table to navigate to the first, previous, next, or last page. In a table, clicking a count displays the related documents in the Document List.
Related topics
The following list provides related topics.